Simple Healthcare Platform Terms of Use and Data License Agreement

This Terms of Use and Data License Agreement (“Agreement”) governs access to and use of the Simple Healthcare Analytics Platform (the “Platform”) provided by Simple Inc., doing business as Simple Healthcare, located at 465 N Carolina Run, Sanford, FL 32773 (“Simple Healthcare,” “we,” or “us”).

By creating an account, accessing, or using the Platform — including any free or paid version — you (“Subscriber,” “you,” or “your”) agree to be bound by this Agreement. If you accept on behalf of an organization, you represent that you have authority to bind that organization.

1. Purpose and Access

Simple Healthcare provides the Platform to enable users to search, analyze, and download benchmark data derived from commercial healthcare reimbursement datasets (the “Data”).

Your access is granted for internal business or research purposes only, subject to the plan type you select:

2. Subscription Scope and Credits

The features, geographic scope, data access limits, and download credits available under your subscription depend on the plan configuration you select and purchase through www.simplehc.com or as otherwise agreed in writing with Simple Healthcare (the “Subscription Scope”).

2.1. Self-Serve and Online Plans

The functionality, geographic coverage (e.g., regional, state, national), data views, and number of permitted searches or downloads are determined by the plan level and options chosen at checkout.

Limits on queries, downloads, or features are automatically applied within the Platform based on your plan.

Add-ons, usage-based fees, or credit purchases are governed by the then-current pricing posted on the Simple Healthcare website.

2.2. Enterprise and National Agreements

For larger or national contracts negotiated directly with Simple Healthcare, the Subscription Scope and any download credits, seat allocations, or custom access rights will be defined in a separate written agreement or order form executed by both parties.

2.3. General Terms

All subscriptions are non-transferable and may be used only by the purchasing organization&apos authorized users.

Simple Healthcare may modify or discontinue free or paid plan configurations, features, or pricing upon reasonable notice, subject to Section 11 (Modifications).

3. Payment Terms

Online Payments: All subscription fees and add-on purchases made through www.simplehc.com or other Simple Healthcare online channels must be paid in full at the time of checkout. Access to the Platform begins only after successful payment processing.

Invoiced or Enterprise Accounts: For larger or national contracts billed by invoice, payment is due within thirty (30) days of the invoice date unless otherwise specified in the executed order form.

All payments are non-refundable, except as required by law or expressly stated by Simple Healthcare in writing.

4. Term, Renewal, and Termination

4.1 Subscription Term

Each paid subscription runs for the period specified in your order confirmation or online checkout (typically one year) unless a different duration is displayed at purchase or otherwise agreed in writing. Free-tier accounts remain active until terminated by either party.

4.2. Renewal for Self-Serve and Online Paid Subscribers

Unless you have entered into a separately negotiated national or enterprise agreement, your subscription will automatically renew on the anniversary of your subscription start date for an additional term of equal length at the then-current pricing.

You may terminate your subscription at any time up to the renewal date by providing notice through your online account or by contacting Simple Healthcare before the renewal charge is processed. Termination is effective at the end of the current subscription term, and no further charges will accrue after that date.

4.3. Enterprise and National Agreements

For contracts separately negotiated with Simple Healthcare, the renewal and termination provisions contained in that executed agreement or order form will govern. In the absence of such terms, the subscription will automatically renew for successive one-year terms unless either party provides written notice of non-renewal at least sixty (60) days before the end of the current term. Simple Healthcare may adjust renewal pricing with at least thirty (30) days&apo notice.

4.4. Termination for Cause

Either party may terminate this Agreement upon thirty (30) days&apo written notice if the other party materially breaches any term and fails to cure within that notice period.

4.5. Effect of Termination

Upon termination or expiration, your access to the Platform will cease, and all rights to use the Data will terminate except as otherwise permitted under Section 5 (Intellectual Property and Data Use). Sections 5–9 survive termination.

5. Intellectual Property and Data Use

All rights, title, and interest in and to the Platform, Data, software, and related materials (collectively, the “Simple IP”) remain the exclusive property of Simple Healthcare and its licensors.

You are granted a non-exclusive, non-transferable, revocable license to access and use the Platform and Data solely for your organization&apos internal business purposes.

You may not:

You may share limited excerpts of Data with third-party consultants or contractors working directly on your internal projects only if they are bound by equivalent confidentiality and use restrictions.

6. Confidentiality

Any non-public Data, metrics, or business information received from Simple Healthcare is deemed Confidential Information. You will protect such information with at least the same degree of care you use to protect your own confidential information, and not less than reasonable care.

7. No Warranties

THE PLATFORM, DATA, AND ALL RELATED SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT.

Simple Healthcare does not guarantee uninterrupted or error-free operation of the Platform or that the Data will meet your expectations or business needs.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SIMPLE HEALTHCARE AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUES, OR LOSS OF DATA, ARISING FROM OR RELATED TO YOUR USE OF THE PLATFORM OR DATA.

SIMPLE HEALTHCARE'S TOTAL LIABILITY UNDER THIS AGREEMENT SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO SIMPLE HEALTHCARE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR $100 IF YOU USE THE FREE TIER.

9. Indemnification

You agree to indemnify and hold harmless Simple Healthcare and its officers, employees, and agents from any claim, liability, or expense (including reasonable attorneys&apo fees) arising from your violation of this Agreement or misuse of the Platform or Data.

10. Governing Law and Dispute Resolution

This Agreement is governed by the laws of the State of Florida, without regard to its conflict-of-laws principles.

Any disputes shall be resolved in the state or federal courts located in Seminole County, Florida, and you consent to the exclusive jurisdiction and venue of such courts.

11. Modifications

Simple Healthcare may update or modify this Agreement or the Platform features from time to time. Material changes will be posted with notice on the Platform or sent via email. Continued use after such changes take effect constitutes acceptance of the revised Agreement.

12. Entire Agreement

This Agreement constitutes the entire agreement between you and Simple Healthcare regarding access to and use of the Platform and supersedes all prior or contemporaneous communications.

13. Acceptance

By clicking “I Agree”, creating an account, or accessing the Platform, you acknowledge that you have read, understood, and agree to be bound by this Agreement.

Last updated: 11/21/2025